Privacy Policy

What personal data we collect and why we collect it

At Silk Elegance Lingerie we respect your privacy and of course attempt to maintain any information we hold on our customers both private and secure. You can visit most pages on our site without giving us any information about yourself. Though sometimes we do need information to provide services that you request, and this policy explains data collection and use in those situations.

Collection of your Personal Information:

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are creating an account on our website and/or purchasing products from Silk Elegance Lingerie.

For example: If you make a purchase, we will request personal information necessary for billing and/or delivery, such as: name, address, telephone number, and credit card number.

Use of your Personal Information

We use your personal information for the following purposes:
* To deliver products that you purchase.
* To inform you about new products, special offers and updated information if you so request.

Control of your Personal Information

When you register (sign up), or otherwise give us personal information, Silk Elegance Lingerie will not share that information with third parties without your permission, other than for the limited exceptions already listed. The information will only be used for the purposes stated above.
Your account info can be changed by yourself, at any time, though the link  “My Account”, on any page. If for any reason you would not like us to hold your account info any longer please contact us via the “Contact Us” link on the website.
Credit card details will be removed from our system directly after transaction. “Silk Elegance” will appear on your bank statement.

If items ordered are in store at the time the order is placed, your order will be processed within 48 hours. We do our best to make sure all sizes are available in stock, but due to the large selection of sizes and colours available, some items may be out of stock. Delivery on these items will be between 2-4 weeks. Should you have any queries on delivery times and out of stock sizes, please feel free to contact us.

ABN: 84 797 654 971